This was the announcement welcoming me and introducing me to the organization:
Please join me in welcoming Heather [B] to the organization. Heather brings a wealth of expertise in driving strategies, processes and cost-saving measures to enhance service offerings. Heather was previously with a partner of [ours], where she worked closely with IBM non-procurement, as well as, many other OEM’s and partners, as a single point of contact for all their service delivery needs – reporting, root cause analysis, escalation, adherence to service level agreements (SLAs), etc. In addition, Heather is a Certified Support Center Manager with expertise in call center, support services, relationship management, and training.And I am very pleased to be on board. I have been welcomed with open arms and am still very excited about this opportunity. When I interviewed with my new boss, he said that I was like the most hyped player of the Chicago Cubs going over to the White Sox. I wish he'd used a football or basketball analogy instead, but I got his meaning. He'd heard so much about me and everyone was so excited to have the opportunity to have me coming over--Red Rover, Red Rover, let Heather come over. LOL! It's good to be wanted. I hope I meet their expectations and far exceed my own!
Initially Heather will have oversight of Solutions and Strategic Alliances and will work closely with Anita [my mentor], Senior Director, on the further enhancements of our sales qualification, service planning and delivery, implementation, SOW development and strategic alliances programs.
I am very pleased to have Heather on board!
The firehose has been turned down to a manageable flow right now, but I am sure there will be more days of trying to drink from it without getting knocked down or drowning in its flow. Here's to a new adventure...CHEERS!